*After the order status is changed to preparing for delivery, product production begins and order cancellation, exchange, or refund is not possible.
Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.
Each jewelry is made to order hence each order will process within 2-3 weeks workdays.
Shipping cost will be calculated upon checkout.
We are not responsible for any lost or stolen items that may accur during transit, thank you for your understanding.
1. Address for returns and exchanges:
-  918-4 1F Fiore, Bangbae-dong, Seocho-gu, Seoul, Republic of Korea
Please take into consideration that we only accept qualifying exchanges but not refunds.
All products are handmade and personalized, so exchange or return is not possible due to simple change of heart.
After the order status is changed to being ready for delivery, product production begins and order cancellation, exchange, or refund is not possible.
Exchange due to size is possible but additional repair costs may be charged.
The return shipping cost is the responsibility of the customer.
Exchange process will take at least one month, including the remanufacturing period and round-trip delivery period.
For exchange/refund due to product defect, please contact our customer service.
Refunds are issued once the returned products clear our inspection.
PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :