How to Join
Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.
How to order

*After the order status is changed to preparing for delivery, product production begins and order cancellation, exchange, or refund is not possible.

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

We accept the following forms of payment:
  - Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover
  - PayPal
  • Shipping Method : Parcel Service
  • Shipping Area : A Region.
  • Shipping Rate : Overseas Shipping: Shipment fee will be charged differently depending on the ordered items’ weight.
  • Delivery Time : 14 - 21 days

  • [International Shipping Policy]

    Each jewelry is made to order hence each order will process within 2-3 weeks workdays.

    Shipping cost will be calculated upon checkout.

    We are not responsible for any lost or stolen items that may accur during transit, thank you for your understanding.

Returns & Exchanges

1. Address for returns and exchanges:
- [137060] 918-4 1F Fiore, Bangbae-dong, Seocho-gu, Seoul, Republic of Korea

2. Requirements:
Please take into consideration that we only accept qualifying exchanges but not refunds.

All products are handmade and personalized, so exchange or return is not possible due to simple change of heart.

After the order status is changed to being ready for delivery, product production begins and order cancellation, exchange, or refund is not possible.

Exchange due to size is possible but additional repair costs may be charged.
The return shipping cost is the responsibility of the customer.

Exchange process will take at least one month, including the remanufacturing period and round-trip delivery period.

For exchange/refund due to product defect, please contact our customer service.

Refunds are issued once the returned products clear our inspection.

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.
Pending period for reward store credit:
Your reward store credit issued from orders will be added to your account and stay as Pending for 20 days from delivery before validation to compensate time for exchange or returns. Meanwhile, you are free to spend your available store credit balance.

If you pay for your order with store credit, you are required to spend a minimum store credit of #min_mileage.”
The maximum store credit you can spend on one order is “max_mileage.”

Cancellation of store credit:
Pending credit issued from orders will be automatically cancelled on cancellation or return of the relevant order. Your store credit will be cancelled if you close your account. Also, your store credit will expire if there is no newly issued store credit for three years.